A case study on Web-based Learning Environment Evaluation in Higher Education - Learner perspectives in a private university in Malaysia

Abstract

In the era of digital learning, multimedia-based classroom has been commonly used in higher education including Malaysian higher education institutions. A case study has been performed to evaluate web-based learning using Level 1 to 3 of Kirkpatrick’s model in a multi-disciplinary course at Multimedia University, Malaysia. In this study, mixed method research was employed in which triangulation was performed from multiple sources of data collection to give deeper understanding. Instruments used in this study were guided by Kirkpatrick’s model that involved survey, questionnaire and test. Results showed that student reaction was positive in the web-based learning environment. Students perceived that learning with multimedia was enjoyable. They were also motivated in learning and engaged through the use of web module as multimedia was perceived to motivate them and make learning fun. Students showed significant improvements in their knowledge based on the pre-test and post-test results on learning evaluation. Students were perceived to transfer the learning from web-based learning into the learning outcome. The systematic evaluation can provide the feedback that educators and institution as a whole need to improve the learning environment and programme quality. This study contributes to the research field by adding another perspective in evaluations of web-based learning. It also provides empirical evidence on student perspectives, learning and behaviour in a private university. It demonstrated that the Kirkpatrick’s model is useful as an evaluation tool to be used in higher education. The model may be used to evaluate other types of learning environments as well as different types of study domain that exist in higher education.