MADON, H. .; MAKTIAR SINGH, K. K. A Cross-Cultural Pragmatic Study of Online Complaints by Japanese and Malaysian Hotel Guests in English. Journal of Communication, Language and Culture, [S. l.], v. 3, n. 1, p. 71–97, 2023. DOI: 10.33093/jclc.2023.3.1.6. Disponível em: https://journals.mmupress.com/index.php/jclc/article/view/512. Acesso em: 29 mar. 2024.