MOHD NASIR, Nur Farahiyah; W ABD RAHMAN, Wan Farahiyah Izni. Resolving travel agency disputes: integrating artificial intelligence in online mediation. Issues and Perspectives in Business and Social Sciences (IPBiS), [S. l.], v. 6, n. 3, p. 585–602, 2026. DOI: 10.33093/pbss.2026.6.3.3. Disponível em: https://journals.mmupress.com/index.php/ipbss/article/view/vol6iss3pp3. Acesso em: 12 aug. 2026.