SIOW, Jing Shuan; TEOH, Bak Aun; ONG, Chui Zi; CHEE , Kai Xin. The impact of AI chatbot adoption on customer experience in e-retailing. Issues and Perspectives in Business and Social Sciences, [S. l.], v. 5, n. 1, p. 27–36, 2025. DOI: 10.33093/ipbss.2025.5.1.3. Disponível em: https://journals.mmupress.com/index.php/ipbss/article/view/1024. Acesso em: 16 jul. 2026.