SIOW, J. S.; TEOH, B. A.; ONG, C. Z.; CHEE , K. X. The impact of AI chatbot adoption on customer experience in e-retailing. Issues and Perspectives in Business and Social Sciences, [S. l.], p. Advance online publication, 2024. Disponível em: https://journals.mmupress.com/index.php/ipbss/article/view/1024. Acesso em: 4 dec. 2024.