Bustami DK, Noviaristanti S. Service Quality Analysis of Tokopedia Application Using Text Mining Method: DOI: https://doi.org/10.33093/ijomfa.2022.3.1.1. IJOMFA [Internet]. 2022Feb.28 [cited 2025Apr.25];3(1):1-21. Available from: https://journals.mmupress.com/index.php/ijomfa/article/view/165