Inuwa, Mohammed. 2024. “Indirect Effect of Customer Relations on Leadership/Top Management, Employee Relations and Process Management in Examining the Readiness of SMEs to Implement Lean Initiatives: DOI: https://doi.org/10.33093/Ijomfa.2024.5.1.4”. International Journal of Management, Finance and Accounting 5 (1):85-110. https://doi.org/10.33093/ijomfa.2024.5.1.4.