FONG , Y. Y. .; TAN, B. C.; LAU , T. C. . Factors Affecting Customer Satisfaction on Online Shopping: An Empirical Study . International Journal of Management, Finance and Accounting, [S. l.], v. 4, n. 2, p. 55–82, 2023. DOI: 10.33093/ijomfa.2023.4.2.4. Disponível em: https://journals.mmupress.com/index.php/ijomfa/article/view/528. Acesso em: 3 jul. 2024.