FONG , Yok Yan; TAN, Booi Chen; LAU , Teck Chai. Factors Affecting Customer Satisfaction on Online Shopping: An Empirical Study : DOI: https://doi.org/10.33093/ijomfa.2023.4.2.4. International Journal of Management, Finance and Accounting, [S. l.], v. 4, n. 2, p. 55–82, 2023. DOI: 10.33093/ijomfa.2023.4.2.4. Disponível em: https://journals.mmupress.com/index.php/ijomfa/article/view/528. Acesso em: 10 aug. 2026.