LAI, Hao Voon; NIK MAHMOOD, Nik Ahmad Kamal. From Complaint Institution to Ombudsman: Structural Effectiveness, Challenge and Reform in Malaysia. Asian Journal of Law and Policy, Malaysia, v. 6, n. 3, p. 465–492, 2026. DOI: 10.33093/ajlp.2026.23. Disponível em: https://journals.mmupress.com/index.php/ajlp/article/view/2943. Acesso em: 2 nov. 2026.